Wealthy Affiliate Complaints

Edit/Update 5th June 2018

I have since started to recommend again Wealthy Affiliate as a fairly-ok-to-good platform to learn and build passive income internet businesses; they have very strong support, robust discussion/forums, strong fundamental online business training programs, and best of all, there is a free-for-life basic membership program where you can learn the basics of online business, get 2 free websites and webhosting too (sign up for the free for life Wealthy Affiliate account here)

Yes, one of their strong points is that you can stay as a free basic member for life if you want to, or once you've learnt as much as you can from the basic level and want to level up, you can opt to upgrade to be a premium member at $49 per month or $359 per year (the yearly option is much cheaper).

The reason why I decided to not promote Wealthy Affiliate then was because they do not provide a refund if you pre-paid for their yearly membership; instead you have to wait out your membership – I disagree with this approach.

Another thing I disagreed on was that they also call themselves "the only online business platform you ever need", which isn't true.

However, I realize that though it wouldn't be the same commercial decision I would ever make for my businesses, but I will respect theirs. Wealthy Affiliate is good because it is an affordable way to learn how to build profitable affiliate  marketing and Amazon associate businesses in a very smooth and friendly environment.

Wealthy Affiliate monthly membership is USD 49 or yearly USD 360 per premium account, and the magic is that you can have up to 50 websites/domains (additional USD 12-14/year per domain), which allows you to try many different businesses and topics "to find which one click and stick".

Note that I will still use Solo Build It for authority sites, especially once I've found "the money making sites" from testing and time. Eg I can have multiple websites in Wealthy Affiliate, but for those strong money making and proven sites, I will port them to Solo Build It, because of my experience with them since 2009.

Basically use Wealthy Affiliate to learn and explore, then port the winners to Solo Build It =D

Hello there! I am unashamedly a proud premium member of Wealthy Affiliates, and have been happily using their platform for a while now, and this article highlights the main complaints that people have about WA, though rare.

Generally, the good outweights the bad, but I'd still think that it'd be good to pay attention to the complaints, and at the same time, I'll also outline some of the benefits of being a member.

Free Membership "Only" Has 7 Days Of Write Access

One of the most popular decision that Wealthy Affiliate has done is to offer a free-for-life basic membership program, like a "try first, and if you like it, upgrade to premium", which is a wonderful freemium model. Of course, the free program is free, and is basic - you get 2 free websites that are hosted and limited access to the training, and you get 7 days of connecting with the community.

This means that for basic members, they can only connect with other members, ask questions, post comment etc, for 7 days only before this access is removed. During this time, you can connect with anyone, even the owners Kyle and Carson.

BUT after 7 days, eventhough you still have access to the Wealthy Affiliate platform and some affiliate training, you will need to upgrade to Premium if you want to communicate and continue to connect and get help from the 100,000-strong WA members.

Yes, 7 days is short, but it's to give you a sample of what's it like to be in one of the world-class online business and marketing training platform, and to me it's more than fair since its free to try anyway

Very rarely does anyone loses their write access, and it almost never happens unless its for disciplinary reasons such as cursing/swearing/bullying/self-promotion/spamming the community. No one wants to be near those kinds of people anyway right.

One of the the things I noticed that Wealthy Affiliate doesn't have a spamming culture, and there is no self promotion or spam anywhere, just a lot of warm and loving support and encouragement (was a bit unnerving in the beginning to me, explain more in another point).

So when someone comes into WA who is shady and does funny stuff, it's good that they are removed. Kyle and Carson created a culture where the community itself can report scammers immediately to keep WA safe for those who want to learn how to build a profitable website safely.

??Overly Welcoming?

I don't know about you, but when I first joined Wealthy Affiliate, I was shocked by the sheer number of people, hospitality and encouraging attitude to welcome me to WA. Maybe it's my Asian blood and that it's "too close for comfort" but I've grown to appreciate it a lot now.

In fact, its the supporting and strong community that I believe is one of the pillars to WA; so when you swing by, don't be shocked - I invite you to observe the community, the culture, and read the success stories.

Rare Billing Issues

It is rare, but a very, very small number of members encountered the rare billing issue. Over the years with more than 250,000+ members, only 3 to date had this issue, since WA was created in 2005.

That's 1 incident in 83,333 members, average of 1 incident per 33 months.

This is very, very commendable. Kyle and Carson explained that the terms and conditions were highly transparent before anyone joined. For me, I am a full-paying Premium member, and I am 100% in control of my own membership and I'm not tied down with shady contracts or hidden clauses (like the recent defunct California Fitness that disappeared with $900+ of my money). I know I can leave whenever I want so...I don't know why there are people complaining about this - maybe it was the the recurring billing that occurred and they wanted out before the recurring bill took place?

Clarity On The Free Basic Membership in Wealthy Affiliate

Yes, WA has a free-for-life basic membership that you can sign up here, no credit cards required.

But I want to highlight an issue that I notice: many sites that promote Wealthy Affiliate always use the term free membership, which is true, it is free - no cash or credit card required, and there is no obligations or sketchy clauses to lock you in. Nope.

They even give you 2 free hosted websites as well as training how to build an online business, as well as 7 days of full write access (as I've covered above about being able to connect with the owners and community etc) - you can opt to stay as a free basic member for as long as you like, or if you're happy with basic and want to unlock more benefits as a Premium, you can sign up and get 60% discount on the first month (instead of $49 for the first month, you pay $19 only) or  enjoy the cost savings by paying yearly (I pay yearly which is $359 per year, instead of $49 x 12 = $588 for the monthly one).

This being said, the "Starter Membership", though is free, has a lot:

  • 2 free websites
  • webhosting for the 2 websites above
  • support
  • training and tools such as keyword research
  • networking with the WA community

All of these are available as a starter member.

If you have tried and you liked what you received as a starter, and want to unlock more functions/features and take your online business learning and profits to the next level, there is a Premium membership which gives you access to everything at Wealthy Affiliate, as well as everything you need to build and grow your online business.

For the first month, there is a special promotion where you get 60% discount and you pay $19 for the first month, thereafter is $49 per month. As I shared, once you go Premium and are serious, it makes 100% sense to pay the yearly amount of $359 (average $30 per month) versus paying $49 monthly ($588 at end of the year).

You can cancel your membership anytime too.

You are always in full control during your active membership in WA, you can contact support, the community, Kyle and Carson directly, learn and relearn the training that keeps getting added.

What About the BBB Complaints and the A- Rating for Wealthy Affiliate?

So I did some research to understand the issues as BBB (Better Business Bureau) and WA that has been around since 2005, together with the parent company Niche Marketing Inc - has a super record. Come on, achieving an A minus BBB rating with only 6 complaints since 2005.

Very Few BBB Complaints for Wealthy Affiliate

I mentioned earlier that WA has 250K+ active members, so the numbers is very good, that's a complaint ratio of 0.0024% - no company in the world can do this to date. This is world class in my opinion, unashamedly.

Ok, no matter what business you're in, there is always someone that is unhappy, but really, 0.0024% is truly out of this world. Not everyone can be happy, and Apple and Samsung will be pressed to have less than 6 complaints EVER.

On the flipside, there has been more than 100,000+ positive reviews, and I'll leave this to you. What I can say is that any company that lets you try before you spend a single cent, and you can opt to be a free member for life and upgrade only when you want to - they're pretty confident and solid. I'm a happy Premium member.

Update 16/5/2017: I no longer promote, use or endorse Wealthy Affiliate due to unfair practices as mentioned at top of article.

If you're a student, stay at home mum (SAHM), working full time or part time, or retired: you must build an online business on the side. Please don't quit your job yet, build it on the side until it's profitable enough to replace your salary, then you have more options.

It's not a luxury but truly a necessity for your future.

I've built multiple businesses (and lost multiple too) and I can tell you frankly that building a business on the internet is the cheapest/most cost-effective way to business. There are thousands of people who do so sharing on topics that they're passionate about (like how NigelChua.com shares on passive income and online business, which is my passion…for years now).

I know I am making some money online (see my income reports), and I know my financial future is getting better and better. But it is not easy, and takes a lot of time to learn and apply but I am building my passive income internet businesses that will work for me day in, day out; serving readers and customers profitably and delivering value 24/7.

To learn how I to make money online, join my mailing list and visit my resources page to see all the tools I use actively to build money making online businesses.

Where to next?

Head to Home Page

Start with these:

  1. Start Here
  2. FIRE Manifesto
  3. FIRE 101 and
  4. The Passive Income Lifestyle Framework.

They are my recommended to start with articles that ties in the entire framework, philosophy and working model of FIRE Lifestyle

Save-Earn-Invest More Articles

  1. Ruthlessly Cull Unnecessary Expenses
  2. Respect The $10s
  3. Small Tweaks To More $10s
  4. $150K+ By 35 - Reality Or Delusion?
  5. Start An Online Side Hustle With Solo Build It
  6. Start Investing For Passive Dividend Income In Just 3 Days
  7. How To Retire With $3 Million
  8. Invest To Spend On Luxury & Liabilities (Whatever You Want*)
  9. Shocking Maths Of Early Retirement (It's Less Than You Think)

See more Save, Earn & Invest More articles here.

Others

  1. Contact me by email at (even just to say hi) at nigel@nigelchua.com
  2. See the latest articles and updates at the blog
  3. Check out my resource page to see the tools I use
  4. See my top two resources for online business below: Wealthy Affiliate (left) and Solo Build It (right) - both have very specific strengths and functions

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Wealthy Affiliate is my recommended for WordPress online businesses.

I've been a premium member of Wealthy Affiliate since 2015 and there are a number of pros to be with them, which you can read at my Wealthy Affiliate review here.

One of my favorite points of WA is that they have a try-before-you-buy forever-free membership which you can sign up here for free. No credit card needed.

solo build it (sbi): #1 for offline businesses local search engine ranking, traffic and lead generation

Solo Build It (SBI) is my #1 tool for local search engine optimization (SEO) domination as well for online marketing which I've been using since 2010 personally for multiple projects.

Read why I chose Solo Build It...

...and more importantly, why I still stay with Solo Build It (SBI) till today and use them exclusively for all my SEO, traffic and e-lead generation.


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